PRIVACY POLICY

At Sound United, we hold your privacy and personal information in the highest regard. The collection, use, and protection of your data are paramount to us. By participating in our Rewards Program, you agree to the following terms concerning your personal information:

  1. Collection and Use: In the course of our business activities and providing services, we may collect and process the Personal Data:
    • Contact information: name, e-mail address, and telephone number.
    • Shipment information: shipping address (where applicable)
    • Account information: including log-in details for our user accounts, including your e-mail address and other information you provide through your account.
    • Automatically generated information including date and time stamps, content and (sub)pages that you visited on our website, your operating system and browser type, your browser’s default language, your network location, your computer’s Flash version, JavaScript support, screen resolution and screen color processing ability, your IP address, and your unique device ID or user ID.
  2. Security and Protection: We take the protection of your personal data seriously and take appropriate measures to prevent abuse, loss, misuse, unauthorised access, unwanted disclosure, and unauthorised alterations. We protect portable devices with appropriate passwords, and all our employees are required to treat your personal data as confidential.

    We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

    Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

    No matter the measures we take, unfortunately, no data transmission can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us over the internet, e-mail or other electronic communication methods and therefore you do so at your own risk.

    If you have the impression that your personal data is not properly secured or there are indications of misuse, or for other questions, please contact us via marketing.au@soundunited.com

  3. Sharing and Third Parties:

    We share your personal data with:

    • Companies within our group: Our subsidiaries, affiliates, and operating groups may have access to your personal data.
    • Third-Party Service Providers/Data Processors: Third parties that process your personal data on our behalf. These third parties help us to deliver our products to you (e.g., payment service providers, warehouses and delivery companies), and help us run our business (e.g., marketing agencies or website hosts, marketing communication platforms, analytics and reporting systems).
    • Law enforcement/government agencies: We may be required to share your personal information in response to a subpoena, court order, government investigation, or to comply with other legal processes or obligations.

    Third parties will only use your personal data for the purposes described above and in accordance with our instructions. We only work with processors that provide sufficient guarantees to implement appropriate technical and organisational measures, and to ensure the protection of your rights, we have agreements in place governing their use of your information and their relationship with Sound United.

    We will never sell or rent your information to third parties. All communications to you will come from Sound United and its companies or brands. We will not share your information with third parties to allow them to market to you unless pursuant to a contract or you have agreed to allow us to do that.

  4. Opt-Out and Control:By providing your contact details during account registration, you agree to receive marketing communications from Sound United, including product updates, promotional offers, and company news, via email and/or other digital channels.

    You may withdraw your consent at any time by following the unsubscribe instructions included in our communications or by contacting us directly at

    marketing.au@soundunited.com

    We will handle your personal information in accordance with our Privacy Policy.

  5. Legal Compliance: You agree to use this website and our products or services in accordance with all applicable laws, regulations, and industry standards of the Commonwealth of Australia and the state or territory in which you reside.

    Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL), which cannot be excluded, restricted, or modified by agreement.

    We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates applicable laws or these Terms, including but not limited to reporting such conduct to law enforcement authorities.

  6. Changes to Privacy Policy:

    We may change this Privacy Notice from time to time. Any changes we may make to this Notice in the future will be uploaded in the Platform. Therefore, we recommend checking it occasionally to see any updates or changes to this Privacy Notice. Where appropriate, we will notify you of any major changes by e-mail or in another suitable way.

  7. Your Customer’s information:

    Any end-user customer information provided to Sound United will be used for verification purposes only. We will not collect or use your customers’ information for any other purpose.